Glossary of Documented TERMS
Ideas are partially extracted from The Leadership of Civilization Building (L/CB) (Administrative and Civilization Theory, Symbolic Dialogue, and Citizen Skills for the 21st Century) (2002) by Richard J. Spady and Rev. Dr. Richard S. Kirby, authors, with Collaboration by Dr. Cecil H. Bell, Jr.
The Forum Foundation, 4426 Second Ave. N.E., Seattle, WA 98105-6191
(206) 633-3561 Fax; (206) 634-0420 Tel; ForumFoundation.org; FastForum(AT)mac.com.
- 1. The Right to be Heard:
- is a right not mentioned in the Constitution and thus is a right retained by the people under the ninth amendment. Freedom of Speech, Freedom to Petition, and Freedom to Assemble are hollow rights if people feel unable to be heard.
- 2. The Role of a Citizen:
- is First, to contribute his or her opinion,
Second, to respond to the opinions of his or her peers,
and Third, to respond to the queries of his or her leader representatives to the solution of those problems which are of interest or concern; (this is hardly ever done today, and we have to learn how to do it).
- 3. Zeitgeist (Spirit-of-the-time) Communication
- (and Many-To-Many Communication) are primarily concerned with communicating ideas and opinions about those ideas across organizational and societal structures and upward to the leader/representatives. This is in contradistinction to most other communication systems that are primarily downward, one-way, communication, e.g., newspapers, radio, television, magazines, books, lectures, speeches, and sermons. The Zeitgeist Principle postulates that no human organization (from a husband and wife up to civilization itself) will function properly unless it has a
functional feedback communication system. Most organizations and institutions in the world today have no such system and for this reason our social institutions are floundering.
- 4. Symbolic Dialogue:
- was coined by Spady and Bell in their book The Search for Enlightened Leadership (Many-To-Many Communication, A Breakthrough in Social Science) 1998. Physical dialogue, eyeball to eyeball, is where most dynamic change occurs; people are who they were plus their exchanges of information—and become brand new persons psychologically speaking. But it is not possible for masses of people to meet physically so they need some other way to communicate. The Fast Forum® technique using symbolic dialogue has evolved from research in administrative theory at the University of Washington from 1968-70 to solve this problem. Profile reports can be queried from a database using new social indicators that are highly efficient showing, for example, the responses from the people in a legislative district by gender or age or ethnic family etc. compared to everyone else. “Information overload” is prevented because reports never get bigger they just get better as more people participate. Result highlights can be summarized in a Viewspaper® when desired. This feedback information in turn helps to create a vision and thus influences the sociological and technological future that is the purpose of “Futures Research.”
- 5. The Fast Forum® Technique:
- allows people to meet in small discussion groups rangingfrom four to twelve at times and places convenient for them which are probably their own
homes or workplaces—they don’t have to go to a big meeting at often remote distances
to participate. This is called the PLAN Forum® (Planning Long-range Assessment Network)
and each person gets a two-minute “Day-in-the-Sun” to say how he or she feels. The role
of the other people is to LISTEN without interruption, comment, question, or body English,
e.g., thumbs up or down, frowning etc. This is followed by open discussion, but before
leaving they respond to an Opinionnaire® and mark their answers on a machine-scannable
response sheet. It allows people to respond to questions from their leaders or statements
from their peers in writing for objective response, e.g. yes, no, abstain, object; strongly
agree, agree, neutral, disagree, strongly disagree, abstain, or object. The QUEST Forum™
(QUick Environmental Scanning Test) is like a survey mailed or given for objective response
and return without dialogue with others (see page 219 L/CB “Potential Applications of the
Fast Forum® Technique.”)
- 6. Opinionnaire®:
- is an objective instrument that looks like a typical survey but is not.
A typical survey is a random sample based on statistical theory that in turn is based on
mathematical theory. An Opinionnaire® is based on participation theory (from John W.
Gardner) that is based in turn on administrative theory—different rules apply. (See example
on pages 255-58, L/CB.)
- 7. Councilor:
- is “an official advisor to a sovereign or chief magistrate’ (Webster).
- 8. Citizen Councilor:
- is any citizen who volunteers to meet approximately quarterly but not more than monthly in a small group of not over 12 persons to dialogue about issues prepared by their leader-representatives and respond with his or her opinion to an Opinionnaire® provided using a Forum Foundation machine-scannable response sheet (Form L) to tabulate the data (see pages 241-2, L/CB).
- 9. Religious Councilor:
- is a member of a religious group that will become a subset of a
Citizen Councilor Network (CCN) when this initiative is passed by the people. The Washington
Association of Churches is working to establish a Youth Religious Councilor
Network (YRCN) and Religious Councilor Network (RCN) to learn how to use the Fast
Forum technique and then to help citizens form their own CCN as a public service. After
this initiative is passed, any existing religious-based CCN groups will
be transferred to the County Auditor for administration to effect the separation of church and
- 10. Intangible Accounting:
- following the Enron, WorldCom, and similar experiences,
the question is how to measure intangible human assets? We believe the answer lies in
expanding the participation of citizens and stakeholders through audits of intangible
accounting. There are five kinds of audits:
(1) Financial Audits (tangible accounting for
(2) Compliance Audits (intangible accounting for compliance with the law or
(3) Performance Audits (intangible accounting for informal
organizational feedback for administrative reflection and consideration to improve
(4) Social Audits (intangible accounting in Zeitgeist and Many-To-Many
Communication technology using the Fast Forum® technique to measure stakeholder
interests and concerns as based in our current book, The Leadership of Civilization
Building, by Spady and Kirby), and
(5) Internal Audits (intangible accounting to self-measure
“inner qualities” for individual and organizational improvement).
- 11. Theory of Learning:
- is one of the ten administrative theories identified in The Leadership
of Civilization Building that tend to move organizations, universally, toward solving their
problems and anticipating or adapting to changes in their internal or external environment.
The authors consider it “first among equals.” When participants respond to a question
yes” or “no” they are thrust into the Socratic Method. It has four steps: awareness,
frustration, insight (Ah-ha!), and verification. At the point of decision, insight (Ah-Ha!), the
participant becomes “psychologically benchmarked” and graduates to the next higher level
of awareness and LEARNS—as does the organization and society of which he or she is
a part. And everyone moves toward solving the problems better in the future. Furthermore,
it makes no difference at that point in time which is chosen by the individual—yes or no.
It is in the verification process, i.e., the
Zeitgeist feedback process, that everyone can see and evaluate the total of everyone’s
opinions for comparison for secondary insights to continue the learning process. The data
generated by the process is diagnostic—the first step in the management process,
individuals participating learn, and the overall process is cathartic, reduces organizational
and societal tensions, and leads towards peace— naturally.
- 12. Theory of Creation:
- is a fourth Civilization Theory but was not formulated until two
weeks after the 9/11 attack in 2001 and after The Leadership of Civilization Building
manuscript was completed. It states: “Administrative and civilization theories are the social
algorithms and social architecture that create the future for the human race.” This theory
is now listed on the trailer sheet of every profile report generated by the new Fast Forum®
computer program as a constant reminder of the importance of theory in the conduct of
human affairs in civilization building. Again, we define “Futures Research” as the search
for ways to influence the sociological and technological future.
- 13. Psycho-social Education:
- refers to a school curriculum that currently allows any
public school teacher of grades 6-12 to enroll one of more classes and participate without
cost at website . This effects a “symbolic dialogue” between the President of the United
States and the youth of America. This format provides also a form of “intellectual gaming”
to help students gain emotional maturity and critical thinking skills in our schools for the
same reason that there is “physical gaming” in our schools—to enable students to get
stronger through exercise. Erik Erikson, preeminent world psychologist, postulated that
the adolescent requires a psycho-social moratorium,” i.e., a public arena where they can
talk with their peers, their parents, and other adults without fear of reprisal. That is,
teenagers need a time out place to talk, and “it is so important, it is equal to the need of
a small child for maternal care” (The Eclipse of Citizenship, Robert Pranger, Political
Scientist, University of Washington, 1968). The Washington Association of Churches is
currently jump-starting this program using religious youth in symbolic dialogue with their
parents and other adults. It is felt that religious youth have a greater chance initially to
engage in symbolic dialogue with their parents than students in public schools. As the
program matures through the years ahead, hopefully, public schools will fully utilize the
model that now allows on-screen response without cost by public school students with
later class and parental reflection. If Erikson and Pranger are correct, and we believe they
are, it is imperative that youth and their religious and public school admnistrators provide
the leadership and invest some time in helping to develop symbolic dialogue in a continuing
effort of civilization building to shape their own and society’s future.
- 14. The Polarization-Consensus Rating (PC Rating™):
- is a new, highly efficient, social
indicator. The Polarization Rating is the percentage of people who were polarized on a yes/no
question and answered either yes or no. Theoretically the more people who were polarized
and answered, the more important would be the answer whatever it was. Anyone who abstains
or objects to the question mathematically depresses the Polarization Rating in direct proportion
to the number participating and are not included in the calculation of the answer reported in
the Consensus Rating which follows. By experience, a Polarization Rating of 70% or higher
is considered as good data, but below 70% the answer, the Consensus Rating, is taken with
a grain of salt. It can still provide useful information, but one must increasingly be aware that
people probably need more information in order to make up their mind.
The Consensus Rating is the percentage of people who were polarized who answered yes.
Since the Consensus Rating is an ordinal number between 0 and 100, a Consensus Rating
of 50 means polarized people were split 50-50, any rating above 50 means they were favorable
up to 100-unanimously favorable, and any rating below 50 means they were against down
to 0-unanimously negative. Read (73%-80) as "73% had 80 consensus" which means 4 out
of 5 people were favorable out of those polarized and answering. Since the PC Rating are
merely two percentages, reports never get bigger they just get better as more people participate.
Thus, there is never any information overload regardless of the size of the number of persons
participating. When reports can be queried and analyzed by gender, age, ethnic family,
geographic region etc., the ability to communicate among often disparate groups through
symbolic dialogue occurs. This, "Social Resolving Power," is a major breakthrough in social
science (see pages 29-30, L/CB)
- 15. The Modified Polarization-Consensus Rating (MPC Rating™):
- is a quantum jump
in efficiency as a social indicator. The Converted Polarization-Consensus Rating is the
percentage of people who were polarized on a five point Likert scale, (e.g., strongly agree, agree,
neutral, disagree, and strongly disagree) plus abstain and object. The protocol converts strongly
agree and agree to "yes" and disagree and strongly disagree to "no" and then recalculates and presents the answer as an MPC Rating. It
may be unrivaled in its ability to convey meaning quickly in objective instruments to ordinary people.
16. Key word references (in the "Being/Doing Dilemma" of the human race) that are
potential examples of the "Butterfly Effect" of Chaos Theory:
- (1) H. G.
Wells' address in 1902 to the Royal Institute of Great Britain (see text on pages 230-32, L/CB);
(2) " In conducting thousands of surveys on almost every conceivable issue for nearly half a
century, I have learned three things about our fellow citizens. One is that the judgment of the
American people is extraordinarily sound. Another is that the public is nearly always ahead
of its leaders. The third is that the electorate has become better educated and more sophisticated
politically than ever before." George Gallup article, Reader's Digest, August, 1978 (page 59
(3) "Preserving liberty requires intense public participation. Democracy is everyone's
business. As a moral compass, two institutions not previously mentioned seemed fit for that
gigantic task, the universities and religious institutions." Ed Wenk, Professor Emeritus of
Engineering, University of Washington, The Double Helix, 1999, page 12 (also page 42 L/CB);
(4) "Most of the knowledge of the world is in books in libraries and in computer data banks,
but most of the wisdom of the world is in the minds of people walking the earth. We need to
learn how to reach it." (L/CB, page 59);
(5) "Before we can enact the Citizens Amendment, we
must first test the Wisdom Council in various settings. It has 12 essential ingredients." (see
list on pages 239-40, Society's Breakthrough!, 2002, Jim Rough, author, Port Townsend,
© Forum Foundation, 2002-2007. All Rights Reserved.
Text of Initiative 24